It wasn’t so long ago that e-mail marketing, which
is the process of acquiring an e-mail address list from your customer
base and using it to promote your business, was a frowned-upon tactic
that failed to produce positive results; but today, e-mail marketing is
no longer a prohibited technique. In fact, it’s an acceptable, and
often expected, internet marketing format that’s used by some of the most reputable companies in the world.
E-mail marketing campaigns may be more popular with certain
industries, but most of the time, they can work for businesses of all
types. When your clients and prospects receive e-mails from you on a
routine basis, they can stay abreast of your latest special offers,
discounts, and other news. This is a way to connect with your audience
on a scheduled basis. But what makes e-mail marketing a more suitable
tactic today than in the early days of online marketing?
In short, what sets it apart today is a commitment to following the
rules. Companies that find success in their e-mail marketing efforts
know there is a clear path to follow for a successful, ethical e-mail
campaign. That path is laid out by CAN-SPAM, a policy act of the Federal
Trade Commission (FTC) that was implemented in 2003. Without a doubt,
CAN-SPAM is the #1 authority on the best practices for e-mail marketing,
for the benefit of consumers who want to reduce unwanted e-mail spam.
CAN-SPAM E-mail Marketing Guidelines
Don’t we all hate receiving spam? Your audience is no different. If
you want your e-mail campaigns to impress consumers rather than
frustrate them, it’s important to abide by the CAN-SPAM guidelines; that
way, your e-mail marketing messages can be effective promotional tools
rather than nuisances. Some of those guidelines include:
- Only including those who have voluntarily provided their e-mail address (via your online contact form or other opt-in format)
- Circumventing false or misleading header information
- Avoiding the use of deceptive subject lines (i.e. “I saw your ad on Craigslist...”)
- Clearly identifying the message as an ad (inside the message is fine)
- Disclosing your business location, which lends you credibility
- Providing an opt-out for recipients to remove themselves from the list (normally near the bottom)
- Honoring all opt-out requests promptly and without questioning users who make opt-out requests
How our E-Mail Marketing is Better
At Crest Media, we pride ourselves on staying in strict compliance
with the CAN-SPAM act in the e-mail marketing campaigns we launch for
each and every client. Unlike irresponsible, unethical guerilla
marketing providers, Crest Media doesn’t shoot e-mails haphazardly to
dubiously acquired addresses. We don’t take advantage of unsuspecting
Craigslist users by sending them annoying, irrelevant spam messages in
response to their well-intentioned ads. We don’t use fake names, fake
addresses, or fake anything.

Instead, our process involves a careful, strategic plan for successful e-mail marketing campaigns. That plan includes:
- Determining your target market and customer base
- Compiling your list of opt-in e-mail addresses
- Designing your e-mails, including key messaging and graphics
- Designing a landing page (leading to your website) for recipients to click through
Finally, we deploy your first e-mail blast – and follow up with you
as we monitor the results. Just as we would do for any of our other
marketing services.
What is an E-mail Blast?
E-mail blasts can be anything you want them to be; the important
thing is that you say something that grabs readers’ attention and gives
them something of value. Just a few ideas include short messages,
newsletters, promotional offers, “insider” information, and industry
news or information. They can contain photos, graphics, and
industry-specific colors to make them stand out.
At Crest Media, we can personalize your e-mail blast messages so that
they reflect your voice. Because this is content your audience is
likely to find valuable, many users are likely to peruse the message.
They are likely to retain some of what they read. Most importantly, they
are likely to think of your brand when a product or service you carry
comes to mind – and visit your site the next time the message arrives in
their inbox. Pair a service like email marketing with SEO
and its easy to see how a multi-platform marketing campaign can help
your buisiness saturate its target market, just as intended.
This is not spam; this is legitimate, highly polished, expert e-mail
marketing that conveys the integrity and professionalism you pride
yourself on as a business owner. To inquire about e-mail marketing
services of this outstanding nature, contact Crest Media today. We can show you how to reach a wider, more targeted audience with ethical e-mail marketing that works.
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